Tom Loosemore, Deputy Director Government Digital Service - shares the vision for London as a world beating digital city. He shows how thinking must change to become ‘Digital by Default’ which is fundamentally different to digitising existing processes.
Tom explains how being digital means putting consumers at the heart of your delivery as well as being agile and open drawing on examples from the BBC, Newspaper Club, My Society and more to illustrate the point in this illuminating keynote at the recent Digital London event.